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For those of you who have had a Haitian friend or family member warn you against going to Haiti, many times the hesitation and fear by the Haitian Diaspora of returning to Haiti is primarily due to the experiences of their parents (or grandparents): the crises their ancestors witnessed may have become the images they painted for their children, their children’s children, and sadly now, you.
It’s a new day in Haiti.
24-HOUR FLEXIBLE CANCELLATION BOOKING POLICY
Haiti Got its 24-hour flexible booking policy allows the flexibility to make changes to select reservations within 24 hours of purchasing your ticket, without incurring change fees if you made your purchase one week or more prior to the originally scheduled start date of your selected Haiti Got it trip.
This includes canceling your reservation and requesting a 100% refund of the package price.
Please view the terms and conditions below.
Terms and Conditions
- Applies to packages booked via Haiti Got it directly.
- The 24-hour timeframe begins at the time your package is purchased.
- Requests for refunds will be credited back in the original form of payment,
Past the 24-Hour Flexible Cancellation Booking period, Haiti Got it offers our guests the following refund policy.
- Guest can receive the entirety of their payments, excluding the $500 non-refundable down payment, if requested in writing 90 days prior to departure date, to email address Bookings@HaitiGotit.com. Cancellation request must have full name, roommate information (if applicable), how many payments made to date, and method of payment.
- Guest can receive half of their payment, excluding the $500 non-refundable down payment, if requested in writing 60 days prior to the set departure date of the purchased trip.
- Guest can take their payments to date and apply the funds to a future trip. This must be requested in writing no later than 60 days prior to departure date to email address Bookings@HaitiGotit.com. Cancellation request must have full name, roommate information (if applicable), how many payments made to date, and method of payment (Credit Card, Check, Chase Quick Pay or PayPal).
All refunds will be credited back in the original form of payment.
ALL PAYMENTS ARE NONREFUNDABLE 30 DAYS PRIOR TO SCHEDULED START DATE OF YOUR SELECTED TRIP. NO REFUNDS ARE PROVIDED FOR UNUSED SERVICES.
Though most of your cost for our packages (Domestic air and ground transportation, lodging, all listed activities in itineraries, daily meals, and all taxes and fees) is included in the price for all of our packages. Our packages are not all-inclusive.
The following items are not included in your package price:
- Transportation outside of scheduled activities
- Any meals not listed in your packages itinerary as included
- Additional drinks with included meals
- Optional activities, such as but not limited to; concerts, club nights, water sports activities at resorts, etc.
- Expenditures of a personal nature (Room service, laundry, telephone, internet fees, souvenirs, etc.)
- Anything not mentioned in the “Pricing” section of your package’s itinerary.
Here is a handy-dandy guide to help you figure out who and what to tip: *
Wait Staff: 10% of bill total is standard.
Tour Guides: 2USD per person/per hour of the tour.
Driver(s): 10USD per person/per week of the tour.
Tour Concierge: 25USD per person/per week of the tour is reasonable.
When you are traveling to Haiti with a Non-US Passport, a Tourist Visa is required.
- Haiti Entry Fees: All foreign nationals arriving in Haiti without a Haitian passport will be required to pay a US/GBP $10 tourist fee. Payment is due in cash (US dollars or GBP only) and must be paid by passengers upon their arrival at the Port Au Prince and/or Cap Haitien international airports prior to passing through customs.
- Emergency medical
- Losses incurred due to unforeseen cancellation or having to cut your trip short
- Death and disability
- Personal liability
- Luggage
Travel insurance normally costs between 5 to 7% of the cost of your trip, so a $5,000 trip would cost roughly $250 to $350 to insure.
If you need assistance in finding the right policy for your trip, please feel to contact your Haiti Got it reservation specialist.
Note: In case of medical emergencies, our tour concierges have the contact information for all local hospitals, as well as doctors on call.
NOTE: Pre- and post-tour accommodations must be made no less than 45 days prior to the date of arrival and are subject to hotel availability.
If it is your preference to room alone, there will be a single supplement assessed at the time of booking. The cost of this supplement varies for each package. Please review the itinerary for the trip you have selected for more information.
Domestic Air travel: Guest will be flown from Port Au Prince to Cap Haitian in FAA certified Jetstream 32 EP aircrafts.
If you have a pre-existing medical condition, it is your responsibility to inform us. You will also be required to provide a medical clearance from your physician at least 30 days prior to departure.
Though you do not need vaccinations to visit Haiti. Make sure you are up-to-date on routine vaccines before every trip. These vaccines include measles-mumps-rubella (MMR) vaccine, diphtheria-tetanus-pertussis vaccine, varicella (chickenpox) vaccine, polio vaccine, and your yearly flu shot.
It is highly recommended that you wash your hands regularly to protect yourself from any cross contamination.
• Through its work in the community, a focus on the long-term development of Haiti and its people;
• A clear mission and realistic plan for its execution;
• Full financial transparency and disclosure for donations;
• An overhead operating budget that is below the international standard of 10% of their annual revenue. This is an indication that the majority of the funds received are utilized for programs that directly support work in Haiti and serve the Haitian people;
• Guaranteed that the intake of funds and the donations from our clients will be used specifically for the work the organization does in Haiti.
Prior to the start of your trip and arrival in Haiti, Haiti Got it will provide with a small list of items that are always needed. Any help you are willing to give in the form of donations is appreciated.
Now we have something to ask of you. Join us on one of tours and come with an open mind and an open heart. You will never visit a richer, more layered, more deeply beautiful country. You will be better for the trip.
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